Top 5 Pharmaceutical Sponsor Faces High Uncertainty about Computer Infrastructure at Remote Community-Based Sites

Problem:

Sponsor was embarking on a large-scale study involving 500 sites within the US
Sites were community-based and there was high uncertainty about the technological infrastructure at the sites
Sponsor needed to ensure that site machines had the technological capabilities required to be compatible with the Palm PDAs used for the study
Timeline to complete study was very short and sponsor had to select their sites from more than 2000 sites available
Site choices were critical in ensuring study success and there was no room for failure

Seek a fully automated solution to obtain information required about site technology infrastructure
Solution should accurately capture hardware, software, and connectivity information quickly and easily

VISTA, the customized, web-based solution proposed by SST, provided an automated assessment of the sites’ computer infrastructure within seconds to minutes anywhere around the world at any time of the day
Comprehensive assessment reports containing all required data points were quickly and easily generated with 100% accuracy
Sponsor was efficiently provided with reliable site information and was able to decide on the best 500 sites with certainty
Valuable staff time was not wasted on computer remediation or recruitment of additional sites, thus allowing the sponsor to adhere to the tight study timeframe
Site assessment reports were also invaluable for troubleshooting site problems when they arose during the study